System requirements
| Minimum | Recommended | |
|---|---|---|
| CPU | Intel Core i5-6600K / AMD Ryzen 5 1600 | Intel Core i5-9600K / AMD Ryzen 5 3600 |
| RAM | 12 GB | 16 GB |
| GPU | GTX 1050 Ti / RX 580 / Arc A380 | RTX 2070 / RX 5700 XT / Arc B570 |
| OS | Windows 10 64-bit+ | Windows 10 64-bit+ |
| DirectX | 11 | 11 |
| Storage | 20 GB | 20 GB |
The game uses kernel-level Easy Anti-Cheat. A state holds up to 5,000 players, and the client keeps loading the city as you move, so the disk and memory matter more here than in a session shooter: an SSD and 16 GB of RAM remove most of the freezes on entering a district.
FPS drops when you move the mouse
This is the most common complaint, and it is not about the graphics card. Gaming mice report their position 1,000 times a second or more, and the game handles it poorly. Open the mouse software — Logitech, Razer, Bloody or another — and lower the polling rate from 1,000 to 500 Hz. Aiming does not suffer, the stutter disappears.
- Lower the mouse polling rate to 500 Hz or less.
- Update the graphics driver.
- On 13th and 14th generation Intel CPUs update the BIOS.
- Switch off overlays: Discord, GeForce Experience and the like.
Freezes, crashes and long loading
| Symptom | What to do |
|---|---|
| Game won't load / hangs on loading | Check your connection; restart the game and Steam; update your GPU driver; verify file integrity (Steam → Properties → Installed Files → Verify) |
| Error E-0101 / E-0110 | Check your internet connection |
| Crashes / CTD | Close background apps, reboot the PC; if it persists — contact support with PC specs, description and the error text |
| FPS drops when moving the mouse | Lower the mouse polling rate in the vendor software (Logitech/Razer/Bloody etc.), e.g. from 1000 to 500 Hz; update GPU driver; on Intel 13/14 gen update BIOS; disable overlays (Discord, GeForce Experience) |
| Easy Anti-Cheat error | Screenshot of the error + UID to support; close overlays; clean reboot; check antivirus; increase the paging file |
If an error code is shown, look it up in the error table: there are 12 groups of codes, each with its own cause.
What to set in the game first
We do not list exact values for graphics options: they change with patches and depend on the hardware. The order is what matters. Lower what loads the processor and memory — draw distance, crowd and traffic density, shadows — before resolution and textures. In a city with thousands of players the processor is the bottleneck more often than the graphics card.
- Install the game on an SSD.
- Close the browser and other heavy programs before launch.
- If memory is short, increase the page file.
- Do not run the game through Remote Desktop: it gives a separate error.
- After changing settings, verify the game files in Steam if the game stops launching.
If nothing helps
- Copy your UID: Esc → UID to the right under the character name → Copy UID
- Gather evidence: what you were doing, screenshot/video, error text
- Submit via ROB RUN Help Center; for purchases attach the Steam receipt
Controller support is described in a separate answer.